Tag: KeepYourCustomersForever (Articles)

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  • Maximize Your Customer's Positive Experience within WorkOutLoud
    We believe there are 5 components to help your customers coming back for more products and support creating longterm business relationships.
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  • "We decided to go in a different direction"
    Why you might need to map the customer journey Everyone’s been there You get the call… your customer has decided to “move in a different direction.” You know what that means. To not put too fine a point on it, they just fired you. So, the conversation moves from some obligatory, futile attempt to persuade the customer not to move to eventually discussing how that relationship will wind down. This conversation is never good.
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