The Western Infor User Group Annual Meeting, held in the scenic city of Boise, Idaho, on November 15-16, 2023, marked a significant gathering for the vibrant community of Infor software users with over 150 attendees. This event, hosted at the modern and welcoming St. Luke's Plaza, provided an unparalleled opportunity for attendees to delve into the latest advancements and best practices surrounding Infor’s suite of software solutions.

Boise, often celebrated for its unique blend of urban energy and natural beauty, served as a fitting backdrop for an event that aimed to harmonize innovative technology with practical, user-centric applications. Over the two-day span, a diverse mix of Infor's users, ranging from seasoned experts to new adopters, converged to exchange ideas, learn from industry leaders, and explore the future trajectory of Infor's software in an ever-evolving digital landscape.

The meeting featured a range of sessions that focused on key themes related to technology and process optimization within the realm of Infor software. These themes included:

  • Advancements in Landmark Technology: Sessions explored the most exciting features of Landmark Technology, emphasizing its impact on enhancing business processes and user experience.
  • Application Reporting for End Users: This theme delved into the nuances of application reporting, focusing on making it accessible and efficient for end users.
  • Cloud-Based Reporting Best Practices: A significant focus was placed on cloud-based reporting, discussing best practices and strategies to optimize reporting in a cloud environment.
  • Best Practices in Financial Reporting and Analytics: These sessions provided insights into the latest trends and best practices in financial reporting and analytics, emphasizing accuracy and efficiency.
  • Innovations in Supply Chain Management: Presentations included discussions on managing supply chain disruptions and best practices for dealing with rush orders and backorders.
  • FSM Contract Management and DocuSign Integration: A detailed look at the contract management process within Infor's FSM suite, including the integration of DocuSign for streamlined operations.
  • Programming with LPL and WFM User Experience: Exploring the technical aspects of programming within Infor's ecosystem and enhancing the user experience in Workforce Management (WFM) software.
  • Innovations in Payroll and Document Management: Updates on the latest features in Infor Payroll and innovative approaches to document management within the HR domain.
  • Leveraging Machine Learning for Business Outcomes: Sessions highlighted the use of machine learning technologies to drive successful business outcomes, underlining the role of AI in modern business processes.
  • Mobile Supply Chain Management and Jobstreams in the Cloud: Focusing on mobile solutions for supply chain management and best practices for creating and managing jobstreams in cloud-based environments.

These themes were woven into the fabric of the conference, ensuring that attendees left with a richer understanding and appreciation of Infor's capabilities and how they can be harnessed to drive business success​​.

We extend our heartfelt thanks to the Western Infor User Group board, Infor, RPI Consultants, HyBridge Solutions, Kinsey, Dashboard Gear, Intellias, GlobalStar, GForce, Paya, Inovium, Phocas, and Grant Thornton for their invaluable contributions during this event.

Looking forward, the insights and connections made during this event will undoubtedly fuel further growth and innovation in the Infor community. We leave Boise inspired, informed, and ready to embrace the challenges and opportunities that lie ahead in our respective fields. The collaborative spirit and collective wisdom of this community are our greatest assets as we continue to navigate the ever-evolving landscape of enterprise software.