Latest Blogs

  • How to Stay Away From Webinar Crickets!
    Suggestions to help you keep the attention of your online audience during webinars. Isn’t it awful when conducting a webinar and you ask the audience if they have any questions, and all you hear is crickets and you don’t even know if they are listening! There are always challenges with knowing if webinar attendees are REALLY engaged in the webinar. If the webinar is relevant to the attendees, the hope is that they will pay attention and come back for more information. However,...
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  • WorkOutLoud Events - Where they work, how they work, when they work…
    Your customers benefit from the value of getting together around a topic or set of topics.  Until recently, the majority of “events” occurred face to face with multiple tracks and sessions, presenters. And many times your event occured over more than one day.  Now, the need is to supplement if not replace those events with virtual options.  WorkOutLoud Events delivers the functionality to deliver important customer events and can be managed by your organization ...
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  • Connecting your customers to your business
    Delighting your customers with an effective experience is simple We start with a comprehensive collaboration platform with features that you would expect such as sharing, posting, integrating, notifying, connecting, following, and instant messaging to name a few.  These features along with our extendable profiles, Suggestion Engine™, Journey Management, APIs, and more and you have a great platform to build upon. You can extend your implementation with integrated services like: E...
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  • How to install and use the Zoom Integration
    How to authorize and create a Zoom Meeting in the WorkOutLoud platform.
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  • Introducing WorkOutLoud™ Conversations
    Introducing WorkOutLoud Conversations! WorkOutloud (WOL) Conversations is a mobile app that fosters communication and collaboration between individuals or groups as well as subject based, private and public “channels”.  With tight integration to your customer community, you can be assured that your customers are collaborating within your ecosystem. Your platform, your data, your policies.
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  • Introducing WorkOutLoud SmartNPS™
    SmartNPS™ provides an simple and easy way to deliver NPS and related questions to your customer and is an integrated function within the WorkOutLoud Customer Experience platform. NPS (Net Promoter Score) is an effective algorithm for clearly identifying a “score” for a customer relationship or virtually any “subject matter” you would like to use an NPS approach to understanding how the customer values the company, product, service, or individual.
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  • What Customers Want...
    Acquiring customers is lengthy and expensive. They are highly valuable and keeping them informed and engaged is critical to retaining them. Let's start this series of blog articles with some  assertions from customers we have talked to...
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  • Why is Reinvention Necessary?
    Many companies and even individual consumers are starting to come up for air and realizing they have too many disconnected systems which they are trying to force into a flowing, continuous way of functioning. This has created a momentum swing back toward all-inclusive product Suites that reach further and do more.
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  • What is #MNLOVE?
    We have have been thinking a lot about why we do what we do and have done some serious soul searching as to what it is that sets us apart from our competitors. We have found no matter if you’re ice fishing with friends, biking around the city, or hiking the trails up north, you are surrounded by a feeling that is unique to #Minnesota and it’s culture. You can feel it in the crisp fresh air you breathe, the sun that shines on you while enjoying a hot summer day on the lake. It ...
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  • How Deedre Day is taking the bull by the horns for her community
    There has never been a time to adapt to change like now.  And adapting in a timely manner is paramout. This requires a strong outlook, some good planning, and a strong team of employees, customers, and partners. With the COVID-19 pandemic happening right now - we are seeing business stumble to get back their footing on solid ground.  We do expect many to overcome today’s challenges, although we also expect to see a new set of leader organizations that will have demonstrated the ability to...
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